HardwaremonitorTemperaturmonitor

Sending a hardware report to the publisher

Apple does not support an official or standardized way of reading out sensor data in Mac OS X (the only exception is the Server Monitor application for the Xserve series). Moreover, there is no documentation or other technical note about the individual function of the sensors. For this reason, the development of Temperature Monitor and Hardware Monitor is very costly because the necessary data has to be determined by reverse engineering and tests run on a variety of computer models.

If you are under the impression to have a computer model which is not or not perfectly supported by Hardware Monitor because the hardware might not have been tested yet, you can have this verified and can support the author in optimizing the software. To do this, it is possible to query the author's compatibility database and to submit a hardware description of your computer if required.

This feature is only available in Hardware Monitor, not in Temperature Monitor, but it doesn't play any role if you have bought a registration key or not. The function should only be used by experienced administrators.

Select the menu item Help > Submit Compatibility Report after you have made sure that your computer has an active connection to the Internet. Confirm the dialog panel that will appear by pressing the OK button. A request will be sent to the database.

The application will never submit any data on its own. To protect your privacy and security, submission has to be done manually by using your e-mail program. Your e-mail address will be handled with discretion and never be transferred to a third party. The created report does not contain any personal information, but it can contain hardware serial numbers, network configuration data and the computer name for technical reasons.

You can check the contents of the report in detail. It is display as plain text in a verification window. If you press the button Prepare message, your e-mail program will be opened automatically and an empty message with the correct submission address will be prepared. You can enter a covering letter in the text area of the e-mail message to add to the report (but this is not required). Drag the file icon displayed at the upper right corner of the verification window to your e-mail software to send the report as attachment of the created message, then send the message.


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