We represent Apple Computer, Inc. ("Apple") with respect to its
intellectual property matters. As you may know, Apple is the owner of
numerous intellectual property rights in connection with the
manufacture, advertisement, sale, and distribution of its computers
and software products, including the Apple trademarks and the content
of the Apple website found at http://www.apple.com.
It has come to our attention that you are taking actions that
infringe upon Apple's intellectual property rights through your
marketing division. Specifically, it appears that you have made
several direct attempts to destroy Apple's good will from its
customer and fan base by unfairly targeting early adopters and
regular supporters for increased revenue.
Additionally, your actions are likely to tarnish the good will
associated with Apple and its trademarks by adopting pricing policies
which alienate our unpaid, volunteer support groups. Apple has spent
considerable efforts developing the good will associated with its
trademarks and considers its trademarks valuable company assets.
Apple believes that your actions are likely to tarnish the good will
associated with its trademarks and products.
Consequently, we request that you immediately cease and desist
from adopting the previously described pricing and product
implementation strategies and instead implement the following:
Early adopters of unproven technology, including OS X
10.1.5 and lower, should be given consideration in the pricing
structure for the next release. This is referred to as a
"discount," a term with which you are apparently unable to connect
to your operating system products.
Early adopters of Apple web services, in consideration for
their assistance in debugging and perfecting the system, as well
as their support of your company through the use of email and web
site addresses containing the term ".mac," should be given the
option to continue with free services or upgrading to the enhanced
service heretofore referred to as "dot-Mac."
Immediately establish a group of informed Macintosh users to
advise you on the reaction of the public and Mac press to future
proposals. Any marketing handbook will describe this process as
the use of "Focus Groups," and we advise you strongly to make use
of them at least once per quarter.
Since you are able to register education users for price
discounts for hardware, similar discounts should apply to Mac
users seeking to upgrade to OS X 10.2 and adopt ".mac"
services.
Our client reminds you we still have not forgotten the
untimely demise of the Newton, unseemly attacks upon supportive
sites like MacCards, giant pictures of Bill Gates at Macworld (of
all places!), denial of press passes to non-rumor sites,
pretending that early G3 PowerBook hinges don't fail, denying
early iMac power supply failures, and other egregious errors that
would have ended in the demise of any dozen dot-coms you care to
name; and therefore we require you to stop acting like a "frickin'
evil Mac Genius" and get reconnected with the rest of us.
Because we believe this is a serious matter, we ask that you
immediately confirm in writing that you have removed the personnel
responsible for these bad-press-generating-memos.
We look forward to hearing from you.
Sincerely Thinking Differently about Switching,
Fabricate Prevaricate
You Aren't Eating Them With a Fox, PLLC
www.notinabox.com
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