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Mac Scope
Hardware Failure, That Rare Mac Headache
Stephen Van Esch - 2004.07.09
My trusty PowerBook had its very first hardware failure yesterday. I must admit that I'm surprised and disappointed by this event. This PowerBook is only a little over two-and-a-half years old.
Granted, I've used and abused the thing no end. Countless productive hours a day (and we're not talking emailing and surfing, friends). Rarely shutting it down. Hauling it to trade shows and halfway across the country.
This little PowerBook has been the epitome of reliable. Not even a dead pixel (fingers crossed).
You'd think that I would appreciate all the mileage I've gotten out of this thing. It's been a real workhorse, after all. To be honest, I'm the same way with my cars. If my car needs a major repair (i.e., over $300) before the odometer ticks past 200,000 kilometers (about 125,000 miles), I get annoyed. I'm still breaking it in at 200,000k, for crying out loud.
Reliability is something I'm willing to pay for, which is why I switched to the Mac long ago. In fact, I made the switch when it really was more expensive to buy a Mac rather than just mildly more expensive, like it is now. It was a fairly big commitment, considering how much I had invested in Wintel.
As a testament to its longevity, my first Mac is still with me. I don't use it for anything, but I can still fire it up and surf the Web and check email if I need to.
It would be too much to ask a portable computer to match the record of my desktop. It's obviously more fragile and gets knocked about quite a bit more. But still, a hardware failure at this early stage can hardly be an indicator of good things to come.
To cap it, my dear wife listened for about two seconds to my tale of woe before flat our refusing to entertain the thought of a new G5 desktop. I mean, seriously, the machine that's my bread and butter is on death's door, and there's no replacement team in sight.
I'm starting to feel like the French national soccer team - aging stars that just can't keep up with the young bucks.
I'm in a quandary. Should I replace the current machine (wife's objections notwithstanding) or bite the bullet and get it repaired? No extended AppleCare for me, so I'd be on the hook for the full repair cost. (AppleCare is a wise investment but the money wasn't flowing like a fountain when I laid out a significant amount of savings to purchase my current machine.) Decisions, decisions.
What exactly happened to my machine? The tab key broke off. I mean, c'mon, if a guy can't trust a keyboard day in and day out (while command-tabbing about a million times a day), what can he trust? It's all about reliability folks.
Now about that new G5....
This column will be my last biweekly one for Low End Mac. It's been an exciting four years in the Mac world, and I'm anxiously looking forward to many more. I'd like to thank all the loyal Low End Mac and Mac Scope readers. It's been grand trading emails (and barbs). I'd also like to thank the publisher of Low End Mac, Dan Knight, for giving me the chance to write for his great site.
Stephen Van Esch is the founder and president of the E-learning Foundry, an online training resource for Mac users. Steve loves the Mac and is doubly bilingual, since he's also fluent in Windows and French.
Recently on Mac Scope
- Connecting with the broader Macintosh community, 04.06. "But beyond the very minor celebrity status that came with being published on Low End Mac, it gave me a real opportunity to participate in the Mac community."
- Hardware failure, that rare Mac headache, 07.09. Macs are usually pretty reliable, but a hardware failure after just two-and-a-half years is still disappointing.
- Still waiting for iTunes Music Store Canada, sort of, 06.23. While the pay-per-tune model makes sense, Apple's post-purchase copy management flies in the face of Canadian copyright law.
- PearPC's slow Mac emulation - What's the point?, 05.26. "For all those Windows folks who are gussying up Windows to look like OS X and getting excited over PearPC, please just buy a Mac."
- More in the Mac Scope index.
Links for the Day
- Mac of the Day: 12" 'dual USB' iBook 500, May 2001 - This compact, squared off, all-white, 500 MHz iBook was nicknamed the iceBook.
- Group of the Day: Unsupported OS X is for those using OS X on unsupported hardware.
- November 4 in LEM history: 99: Mac user for a month - Home Page lives - 'I' in iMac for inferior? - 02: Why don't Macs come with RAID? - 05: Aluminum not so hot for PowerBooks - Fixing broken a power tip - Das Keyboard
- Support Low End Mac
Recent Content on Low End Mac
- Razer Orochi: One of the Nicest Mice I've Ever Used, Charles W. Moore, 'Book Value, 11.03. The author detests the trackpad on the 17" PowerBook. This notebook gaming mouse is an absolute pleasure to use.
- Multiroom Audio with iTunes, Adam Rosen, Adam's Apple, 11.03. Apple's iTunes software makes it easy to stream audio to another room. All you need is the right hardware and sometimes an extra app.
- Google Chrome Mac Preview Has Made a Convert, Charles W. Moore, Miscellaneous Ramblings, 11.02. Officially a developer preview, Google's Chrome has finally made it to Intel-based Macs. It's fast, elegant, and could be your next browser.
- The Future of Personal Computing: Personal Servers and Low Cost Portables, Dan Knight, Mac Musings, 11.02. With WiFi everywhere, virtual network computing, and remote access, your iPhone, iTouch, iTablet, or MacBook Air becomes a gateway to your home or office computer.
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- Upgrades for New MacBook, Quad-core MacBook Pro Expected, New MacBook Benchmarked, and More, The 'Book Review, 10.30. Also equivalent PC laptops nearly the same price as Apple's MacBook, Late 2009 MacBook reviewed, 8 GB memory upgrade for new MacBook, and more.
- iPhone Can't Win Smartphone War, Apple to Dump AT&T for Verizon?, VW Launches Car with App and More, iNews Review, 10.30. Also H1N1 app, solar charger, Christmas Gift List, new cases, and more.
- More links in our archive.
Recent Deals
- Best Mac Pro Deals, 11.03. Used 2.66 GHz 4-core, $1,300; 3.0 8-core. $2,299; refurb 2.66 4-core Nehalem, $2,149; 2.93, $2,549; 2.26 8-core, $2,799; 2.93, $4,999.
- Best iPhone Deals, 11.03. New 8 GB iPhone 3G, $$99; refurb 16 GB 3GS, $149; new, $199; 32 GB, $299.
- Best 12" PowerBook G4 Deals, 11.03. Used 867 MHz SperDrive, $348; 1 GHz, $499; 1.33 Combo, $298; SD, $559; 1.5 Combo, $448; SuperDrive, $589.
- Best Power Mac G3 and PCI Video Card Deals, 11.02. Used beige 300 MHz, $25; G4/366, $49; blue & white 350, $80; 400, $90; 450, $105; PCI video cards from $15; shipping additional.
- Best Power Mac G4 and AGP Video Card Deals, 11.02. Used 400 MHz, $50; 733 MHz, $69; 933 MHz, $209; 1.25 GHz dual, $299.
- Best 15" MacBook Pro Deals, 11.02. Used 2.0 GHz, $800; 2.2, $900; 2.4, $1,000; refurb 2.53, $1,449; 2.66, $1,699; 2.8, $1,949; 3.06, $2,169; new 2.53, $1,579; 2.66, $1,799; more.
- Best Mac mini Deals, 10.30. Used 1.33 GHz G4 mini, $379; 1.42, $389; 1.5, $419; 1.83 GHz Core Duo, $350; Core 2, $439; new 2.26 GHz nVidia, $580; 2.53 GHz, $770; Server, $990.
- Best G4 iBook Deals, 10.30. Used 12" 1.07 GHz Combo, $225; 1.33 GHz, $298; 14" 1 GHz, $349; 1.33 GHz, $398; 1.42 GHz SuperDrive, $498.
- Best Classic Mac OS Deals, 10.30. System 6.0.8 floppies, $10; 7.1, $12; 7.5, $20; 7.5 CD, $4; 7.6 $13; 8.1, $11; 8.5, $20; 8.6, $90; 9.0, $20; 9.2.2, $30.
- More deals in our archive.
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