Was the Original iPhone Just ‘an OK Phone’?

Based on the headline on Cult of Mac (WTF? Ex-Apple Executive Apologize For The Original iPhone, Says It “Wasn’t Great”), you’d think Bob Borchers, Apple’s former Senior Director of Product Marketing, had really knocked the original iPhone, saying, “If you had the original iPhone I apologise; it was not a great phone, it was an OK phone.”

Cult of Mac headline

While that makes for a great hit magnet, Cult of Mac’s article is based on an article on Trusted Reviews that calls this a “tongue-in-cheek comment” – not what you’d get from reading Cult’s story. Then again, sensationalism builds traffic….

Trusted Reviews headline

However you take these article or Borcher’s comments, the real question is, How good (or bad) was the original iPhone?

original Apple iPhone

Dan Knight: I never used the first iPhone, but I remember what a sensation it was. While it didn’t run third-party apps until the App Store arrived a year later, it did run native apps – another point Cult of Mac gets wrong in its article. Apps included Safari, Mail, YouTube, iPod (the music player), and Visual Voicemail, which Apple pioneered.

Honestly, most reviews said it was only okay as a voice phone, but it was great for music, apps, and the Internet, albeit at 2G EDGE speeds – typically around 400 kbps with peaks as high as 1 Mbps – when 802.11b/g WiFi wasn’t available.

blue Palm Centro smartphoneCompared to the Palm Treo and Centro (right) – also released in 2007 and among the most popular smartphones of the day – with their square 320 x 320 pixel displays, the iPhone’s 320 x 480 pixel portrait display that automatically rotated to landscape mode was a huge step forward – besides which, neither of these Palm smartphones supported WiFi.

Apple sold over 6 million first generation iPhones before releasing the iPhone 3G in mid 2008, at the same time iPhone OS 2.0 arrived giving the iPhone access to Apple’s new App Store.

Simon Royal: The original iPhone is an odd piece of kit. I remember watching Steve Jobs and the infamous launch event – and like most Apple fans was amazed at this new phone from Apple, except for the jaw-dropping price.

While it excelled in some areas, it lacked dreadfully in others. It pushed the boundaries of touchscreen phones, computer integration, and mobile interneting, but the ridiculous decision to include a very poor 2.0 megapixel fixed focus camera and only 2G/EDGE mobile data speed stumped me. Even mid-priced phones at the time had better cameras and 3G. Then there was the whole no cut-and-paste saga, which Apple took a while to sort out.

I thought this was an odd move for a company that was usually ahead of the rest, priding themselves in high priced, high spec products.

Despite this, it was a massive success, and its legacy changed the smartphone world, further versions corrected some of the initial mistakes – and led others to follow. Now the market is awash with full touch smartphones.

I think the design is still one of the best. The metal back – similar to older iPods – is much better than the plastic and glass backs of newer iPhones. It gave incredible strength. Personally, I think Apple should return to it.

1201-iphone 2g 2The high price and initial exclusivity to the O2 network in the UK stopped me from adopting it. I didn’t enter the iPhone market till 2011 in true low-end style. I moved from a current Android to an original iPhone – a bit of a hardware downgrade – and have loved them ever since.

I wasn’t a fan of the iPhone 3G: While it added 3G and GPS, it didn’t increase the hardware, and the additional features just didn’t run well. I tried an iPhone 3G and went back to an iPhone 2G, after which I moved to a 3GS and then to my iPhone 4.

I still have my original iPhone. I can’t part with it. It may be getting on a bit, but with the help of the whited00r team creating custom firmware with new features and speed improvements, I keep it as a backup. iOS is a superb mobile operating system, and if I had to, I would use an original iPhone, just to keep the Apple experience.

I wouldn’t say it was “just an OK phone”, but given its initial mistakes, I am surprised it was the success it was.

Dan Knight: Yes, people had to be really convinced Apple had a winner on its hands to shell out $599 for an 8 GB smartphone – and they lined up in droves on the day of its introduction. That original iPhone – with its limited range of apps, slow EDGE technology, and poor sounding phone – revolutionized the industry and made touchscreen smartphones the wave of the future.

All things considered, it was a miracle that it sold so well, which just goes to show you how many people really did believe Steve Jobs when he said he was reinventing the mobile phone.

Keyword: #okiphone

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3 thoughts on “Was the Original iPhone Just ‘an OK Phone’?

  1. The iPHone may have been just an okay phone, but everything around it was an absolute revolution. I quote from Counternotions:

    before Apple introduced the iPhone:

    Carriers ruled the industry with an iron fist
    To access carriers’ networks handset makers capitulated everything
    Carriers dictated phone designs, features, apps, prices, marketing, advertising and branding
    Phones were reduced to cheap, disposable lures for carriers’ service contracts
    There was no revenue sharing between carriers and manufacturers
    There was no notion of phone networks becoming dumb pipes anytime soon
    Affordable, unlimited data plans as standard were unheard of
    A phone that would entice people to switch networks by the millions was a pipe dream
    Mobile devices were phones first and last, not usable handheld computers
    Even the smartest phones didn’t have seamless WiFi integration
    Without Visual Voice Mail, messages couldn’t be managed non-linearly
    There were no manufacturer owned and operated on-the-phone application stores as the sole source
    An on-the-phone store having 65,000 apps downloaded nearly 2 billion times was not on anyone’s radar screen
    Low-cost, high-volume app pricing strategy with a 70/30 split didn’t exist
    Robust one-click in-app transactions were unknown
    There was no efficient, large scale, consistent and lucrative mobile app market for developers large and small
    Buttons, keys, joysticks, sliders…anything but the screen was the focus of phones
    Phones didn’t come with huge 3.5″ touch screens
    Pervasive multitouch, gesture-based UI was science fiction
    Actually usable, multi-language, multitouch virtual keyboards on phones didn’t exist
    Integrated sensors like accelerometers and proximity detectors had no place in phones
    Phones could never compete in 3D/gaming with dedicated portable consoles
    iPod-class audio/video players on mobiles didn’t exist
    No phone had ever offered a desktop-like web browser experience
    Sophisticated SDKs and phones were strangers to each other

    This list too could go on. But it’s sobering to remember that a single device by a company with zero experience in the industry and against all odds caused such a tidal wave of change. Change didn’t come because of Nokia, Microsoft, Sony Ericsson, Samsung, RIM or any other player in the market for the past 15 years bet their company on it.

  2. I thought hindsight was supposed to be 20/20. Not for these guys. If you really sit down with an original iPhone and the competition at the time, it wasn’t even CLOSE. To say it wasn’t a great phone is to criticize the original wheel… it was probably a bit bumpy and not as good as a Firestone radial, but it was better than just carrying stuff around.

  3. I’ve always wanted to try an original iPhone. My first was a 3GS, then a few years later, a 4. Before then it was various Samsung flip phones. I can’t stand Samsung now, I find their products tastelessly ugly and poorly constructed.

    Sadly, I’m not a fan of the glass-and-metal iPhone, and I’ve always hated putting a case on things. It degrades the experience greatly. The curved backs on the first 3 iPhones was much more comfortable than the squared-off designs later. I’m looking at a 5C to replace my Nokia Lumia before long.


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