1999: PowerBooks have always been six of one, half-a-dozen of the other. Usually a step or two slower than their desktop siblings, in the past, PowerBooks often suffered from compromised screens, small hard drives, and serious memory limitations.
1998: This is a story with a long background. Most of you are fortunate: You’re not responsible for keeping dozens of Macs running, just one – or maybe a few. I support not just dozens and dozens of Macs, but dozens of different models.