The Early Adopter Curse: Buy Now or Wait?
, 2005.06.03
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Be first or be bug-free?
This is the question facing those considering adopting Mac OS X 10.4 (Tiger). It was also the question for those who adopted Microsoft's first version of Office for OS X - and the earlier versions of Safari as well as a slew of other applications from many different developers.
I had a friend ask me how come his Mac, with Tiger, kept running a root process called "update" and then freezing up shortly thereafter. I couldn't really tell him much, unfortunately. It sounded like one of those early-adopter bugs that many people face. These would include issues with screen brightness and early versions of 10.3, PowerBook battery life and early versions of OS X in general, and sleep mode with early versions of 10.1.
The bugs seem endless and many only show up in a few machines, making it very hard for the developers to diagnose them.
"They should spend more time testing the software before they release it" is the argument that comes up right about now. It's nice in theory, but the more time spent testing the software, the more time people have to go without an update. Time is money, and too long a period with no updates whatsoever would turn people off to any given company's software, no matter how good the final version is supposed to be.
If it doesn't actually exist on store shelves, it's in reality no good to anyone.
What would have happened if Apple had spent more time developing OS X so that the release that ended up being 10.1 was actually 10.0? There would have been fewer complaints by the reviewers, but also people's (and other company's) confidence in the OS would have gone down if it took too long for it to be developed. The fact that Apple released it as it was showed that they were making progress, and the 10.1 update that followed proved to the public and other software developers that Apple was indeed serious about making OS X a completely useable OS.
While these buggy versions end up getting a lot of public criticism, they sometimes exist as proof that a company is actively developing the product. Microsoft Office 4.2 (which included Word 6) got pretty lousy reviews (and Word 5 was actually faster, even in 68K emulation), but the Power Mac version showed that Microsoft was committed to developing for the PowerPC platform.
This isn't something that only happens with software. Apple's Power Mac 6100 was released even before it had an OS to run on it - Apple put together version 7.1.2, which ran on the machine, nut it ran almost completely in 68K emulation. While PowerPC was supposed to be the next generation, with the software at the time it seemed like the usability of the machine only existed in theory.
This also happened with the early G4s. The first low-end model that came out - both
the original 400 MHz version and the latere 350 Mhz one - was
actually based on a Yosemite (blue
G3) motherboard. It was basically the same computer but with a
G4 processor. This gave people a taste of what the G4 could do
while keeping the price down (one of the few applications to fully
utilise the G4 at the time was Photoshop). It wasn't until
OS X was developed that the operating system and most software
took full advantage of the G4 processor.
There will always be early adopters eager to purchase products
before they get updated and the bugs get worked out. Tiger sold
extremely well the first day it went on sale, and there are plenty
of people using it right now. But then again, there are a huge
number of people still using Panther, Jaguar, and even the classic
Mac OS. 
Recent Apple Archive articles
- iPods, notebooks, and other modern electronics more readily replaced than repaired, 12.07. Whether it's an intermittent failure or a broken display cable, more often than not it's cheaper to replace a broken electronics device than repair it.
- Options for replacing your older iPod, 11.19. Whether you've run out of space on your old iPod or want features it doesn't have, here are your options in new and used iPods.
- Could the $200 'green' PC with gOS Linux become a threat to Apple?, 11.14. The low cost, low power Everex desktop comes with a customized version of Ubuntu Linux, has a Mac-like Dock, and sells for $400 less than the Mac mini.
- Leopard different, a bit buggy, but worth the upgrade, 11.02. Leopard on a Power Mac G4 and a MacBook Pro: It runs well on both computers, but each has some odd bugs, and some of the changes are a step backwards.
- More in the Apple Archive index.
Links for the Day
- Mac of the Day: Centris 650, Feb. 1993 - The replacement for the Quadra 700 has room for an internal CD-ROM.
- List of the Day: Old Mac MP covers 604-based multiprocessor Macs and clones.
- September 7 in LEM history: 98: Banner exchanges - 00: Tips from the Mac manager - Getting a Mac job - 01: Apple and the gray market - Repositioning the 'Books - 04: Tray loading iMac a good choice for OS X? - Pismo CPU upgrades - 06: Mac mini value equation - Setting up a Mac Classic II - Putting the Intel transition in perspective - 07: Region free DVD viewing, - My Newton - Solving Mac disk and hardware problems - 2 apps every MacBook should have
Recent Content on Low End Mac
- Anticipation: New iPods Now, New Macs Later, Kev Kitchens, Kitchens Sync, 09.05. The season of new iPods is at hand, but new Macs may wait until 2009.
- Buy a MacBook Now or Wait?, MacBook touch Patents, Samsung X360 Takes on MBA, and More, The 'Book Review, 09.05. Also 20 years of portable Macs, data backup and preservation, universal U-Charge battery charger for Mac 'Books, bargain 'Books from $150 to $2,699, and more.
- Listen to Just the Music with the V-Moda Vibe Earbuds, Tommy Thomas, Welcome to Macintosh, 09.05. Well built, the noise canceling earbuds will let you hear all the nuances of your music without letting through background noise.
- Source of iPhone 3G Problems, Army Uses iPods as Field Translators, Gains with Business, and More, iNews Review, 09.05. Also UK bans iPhone ad as 'misleading', iPhone password easy to bypass, GM to offer radios with USB in 2009 models, weather tracking software, and more.
- Macs Gain Ground in August, Consumers Most Likely to Buy Macs, LaCie USB Speakers, and More, Mac News Review, 09.05. Also migrating Time Machine to a new drive and two new keyboards from Logitech.
- Best iPod touch Deals, Low End Mac Deals, 09.05. Refurb 8 GB, $199; new, $284; refurb 16 GB, $299; new, $370; refurb 32 GB, $399; new, $453.
- Best 15" MacBook Pro Deals, Low End Mac Deals, 09.05. Used 1.83 GHz Core Duo, $999; 2.16, $1,125; new, 2.2, $1,450 after rebate; refurb 2.4, $1,699; 2.5, $1,999; 2.6 Santa Rosa, $1,849; rebates on new.
- Best iMac G4 Deals, Low End Mac Deals, 09.05. Used 15" 700 MHz CD-RW, $279; 800 Combo, $300; 1 GHz $390; 17" 800 MHz SD, $439; 1.25 GHz, $449; 20", $569.
- Overclocking a Mac mini Got Me Hooked on Souping Up Macs, Adam Geller, My First Mac, 09.04. Stories of hot rodding iBooks, G3 iMacs, and PCI Power Macs on the cheap.
- Apple Will Not Abandon Optical Drives, the Mac Drought, Purposeful Mac Acquisition, and More, Dan Knight, Low End Mac Mailbag, 09.04. Also Mac OS X 10.5 on a G4-upgraded Blue & White G3 and problems using a flat panel display with a Quadra 700.
- Only Leopard Runs Routine Maintenance Tasks after Startup or Waking from Sleep, Charles W. Moore, Miscellaneous Ramblings, 09.04. Mac OS X 10.5 runs routine system maintenance scripts as soon as possible after starting up or waking up your Mac. Earlier versions of OS X do not do this.
- Tomorrow's Solid State Drives and Notebooks, Dan Knight, Mac Musings, 09.04. Flash drives are great but have some shortcomings. Some thoughts on building better SSDs and notebooks to use them.
- Best Mac mini Deals, Low End Mac Deals, 09.04. Used 1.25 GHz G4 SD, $549; 1.42 Combo, $409; new 1.83 Core2 Combo, $569 after rebate; 2.0 SD, $769 after rebate.
- Best 12" PowerBook G4 Deals, Low End Mac Deals, 09.04. Used 867 MHz Combo, no APX, $490; 1 GHz, $550; SuperDrive, $625; 1.5 GHz w/o APX, $660; w/APX, $675.
- Best 17" PowerBook G4 Deals, Low End Mac Deals, 09.04. Used 1 GHz, $779; 1.33 GHz, $799; 1.5 GHz, $859; 1.67 GHz, $910.
- 11 Mac Browsers Compared, Simon Royal, Mac Spectrum, 09.03. The latest versions of Internet Explorer, Opera, Safari, Shiira, iCab, Radon, Firefox, Netscape Navigator, SeaMonkey, Flock, and Camino tested in Leopard.
- Save Internet Radio, USB and Hard Drives, Hardware Manufacturers vs. Linux, and More, Dan Knight, Low End Mac Mailbag, 09.03. Also Mac won't book after cleaning, newer versions of OS X improve wake from sleep, downgrading to OS 8.6, unreadable pages on Low End Mac, and more.
- Another Free POP3 Provider, Recharging a Dead PRAM Battery, Current Kanga Value, and More, Charles W. Moore, Miscellaneous Ramblings, 09.03. GMX email now available in US, Panasonic UJ-841S drive won't burn discs, restoring a dead PRAM battery in a Pismo, and thoughts on Kanga value today.
- Best eMac Deals, Low End Mac Deals, 09.03. Used 700 MHz Combo, $120; 1.25 GHz SuperDrive, $150; 1.42 GHz, $349.
- Best Mac OS X 10.5 'Leopard' Deals, Low End Mac Deals, 09.03. Mac OS X 10.5, single user, $99; 5 users, $140; 10.5 Server, 10 users, $395; unlimited, $850.
- Best MacBook Air Deals, Low End Mac Deals, 09.03. Refurb 1.6 HD, $1,499; new, $1,690 after rebate; refurb 1.8, $1,699; new, $1,919 a/r; refurb 1.6 SSD, $2,099; new, $2,294 a/r; refurb 1.8, $2,299; new, $2,400 a/r.
- Psystar Strikes Back, Countersues Apple, Frank Fox, Stop the Noiz, 09.03. Psystar is trying to paint Apple as a monopoly and force it to license the Mac OS.
- More links in our archive.
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