Professional
Mac Consulting
Data Transfer
File Conversion
Hardware
Replacement
Page updated with new rates and discounts on Sept. 14, 2009.
Fees
- Consulting, file transfer/conversion/recovery, troubleshooting:
$100 per hour, 1 hour minimum, billed in quarter-hour increments.
- Phone or email support: $100 per hour, billed in quarter-hour
increments, $50 minimum. We may reduce that by half when a very
brief answer is needed.
- Rush service: please contact us.
- Payment is expected at time of service. To encourage prompt
payment, we offer the following discounts.
Discounts
- 20% discount if paid immediately
- 10% discount if paid within 10 days
Online payment is available using Visa, MasterCard, American Express,
Discover, PayPal, or an electronic check. (We'll bill you via email.
All electronic payments are processed by PayPal, and you do not need a
PayPal account to make these payments.)
Additional Charges
- Travel/pickup and delivery: 55¢ per mile ($5.00 minimum) when
we do it plus travel time. $3.00 pickup fee and $2.00 per mile to have
The Green Chauffeur do
it.
- 6% sales tax on merchandise for Michigan residents.
- $10 service fee for any account that goes to collections. Any account
that is over 30 days past due may go to collections, and this may impact
your credit rating.
Service Area
Low End Mac is headquartered in Grand Rapids, Michigan. If we can't
come to pick up things, we offer local pickup and delivery by
The Green Chauffeur LLC,
an environmentally conscious business that uses hybrid vehicles
exclusively. On site services may be available, but most work is done
in house.
We offer services to clients anywhere shipping is available, whether
via the US Postal Service, UPS, or FedEx. Shipping charges are passed
on with no markup, although there is a packing fee for shipping
hardware (hard drives, computers, etc.) We accept payment via
PayPal.
About Dan Knight
Dan Knight has been publishing Low End Mac
since 1997, worked as a Mac IT guy from 1992 to 2001, sold computers at
ComputerLand of Grand Rapids (MI) from 1988 to 1992 and at Heath/Zenith
Electronics in Virginia Beach (VA) in 1987 and 1988. He first used a
Macintosh in 1986, when he designed a booklet using PageMaker 1.0 on a
Mac Plus. He has been a Mac user for nearly as long as there have been
Macs, and he lives the "low end" Mac life, using a Power Mac G4 as his
primary computer.
Dan's collection of Mac ranges from 512 KB models through a 2004
eMac with a host of desktop machines, several PowerBooks, and a few
iMacs among them.
He has done it all - well, almost. Running AppleShare file servers,
troubleshooting hardware, OS and software updates, moving a network
from AppleShare to ethernet, working with WiFi, backup management,
migrating users from older Macs to newer ones, running Mac-based Web
and mail servers, and much more. That's the expertise he brings to Low
End Mac Services.
Contact Information
Email LEM Services
Address: 215 Ivanhoe Ave NE, Grand Rapids, MI 49546 - by appointment
only
Phone: 616-970-0250
